Privacy Policy
Last updated: February 2026
1. Overview
Connecting Docs ("we", "our", or "us") operates the website connectingdocs.ai and provides AI-assisted skin treatment analysis services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.
By using our service, you agree to the collection and use of information in accordance with this policy. If you disagree, please discontinue use of the platform.
2. Information We Collect
Account Information
When you create an account, we collect your email address and, optionally, your name. We do not collect payment information directly — payment is handled by third-party processors.
Survey & Analysis Data
When you complete the skin analysis wizard, we collect your responses to questions about your skin concerns, pain tolerance, preferences, and related health context. This data is used solely to generate your personalized report.
Usage Data
We automatically collect certain information when you visit our site, including IP address, browser type, pages visited, and time spent. This data is used for analytics and service improvement only.
3. How We Use Your Information
- To generate and deliver your personalized skin treatment analysis report
- To maintain and improve the accuracy of our AI recommendation engine
- To send you service updates and, with your consent, relevant health content
- To detect and prevent fraudulent or unauthorized use
- To comply with applicable legal obligations
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to any third party. We may share data with trusted service providers who assist in operating our platform (e.g., authentication, hosting, analytics) under strict confidentiality agreements.
AI analysis is performed using Anthropic's Claude API. Survey data transmitted to Claude is processed per Anthropic's data handling policies and is not stored by Anthropic for training purposes under our enterprise agreement.
5. Data Retention & Deletion
Your account and report data are retained for as long as your account is active. You may request deletion of your account and all associated data at any time by emailing hello@connectingdocs.ai. We will process deletion requests within 30 days.
6. Cookies
We use essential cookies for authentication and session management. We may use analytics cookies (e.g., Google Analytics) to understand how users interact with the platform. You can disable non-essential cookies in your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing at any time
- Lodge a complaint with a supervisory authority (EU/EEA users)
8. Security
We implement industry-standard security measures including HTTPS encryption, secure authentication, and access controls. However, no method of internet transmission is 100% secure. We cannot guarantee absolute security of your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users via email when material changes are made. Continued use of the platform after changes constitutes acceptance of the updated policy.
10. Contact Us
For any privacy-related questions or requests, please contact us at: